June 20, 2018

Chasing Zero Infections: Fortifying Unit Safety Culture to Reduce HAI

On June 19, a virtual event from the 2018 Mission to Care FHA HIIN Chasing Zero Infections Series was presented by national expert Linda R. Greene, RN, MPS, CIC, FAPIC, manager of infection prevention for Highland Hospital, an Affiliate of University of Rochester Medical Center. Ms. Greene facilitated discussion on fortifying unit safety culture as a strategy for reducing healthcare-acquired infections (HAI).

Key takeaways from the discussion included:

    • Safety culture is the attitude, beliefs, perceptions and values shared by a team in relation to the workplace
    • The culture of the team is local, and is influenced by leadership, history and tradition
    • How to fortify unit culture:
        1. Be a leader
        2. Share the vision
        3. Provide the information, knowledge and methods to realize the vision of zero infections!
    • Take advantage of anchoring bias to improve processes that will reduce HAI
    • Incorporate quick problem-solving meetings when conditions change
    • Learn from defects (how to use this tool)
    • Know how to use the Targeted Assessment for Prevention (TAP) report generated within the National Healthcare Safety Network (NHSN) to identify and prioritize practice gaps that may be contributing to higher HAI rates
    • To promote team engagement, make priorities and goals patient-centered
    • Be sure that the improvement is sustainable, and not just "illusions of progress" (W. Edwards Deming)

HAI champions are encouraged to view the recording and slide presentation to hear more strategies for "Fortifying Unit Safety Culture to Reduce Infections."