HEN 2.0 Overview

The Centers for Medicare & Medicaid Services (CMS) Hospital Engagement Network (HEN) 2.0 project kicked off September 24, 2015. HEN 2.0 will build on the 2012-2014 HEN success to support acute, critical access and children's hospitals in their pursuit of hospital-level improvement to reduce all cause preventable harm by 40 percent and readmission by 20 percent. From 2012 through 2014, 77 hospitals working together prevented 27,511 cases of harm, reduced overall harm rate by 54 percent, and saved an estimated $170 million.

Goal: 40 % Reduction in Patient Harm and 20% Reduction is Readmissions by Sept. 23, 2016

Core Topics

  • Catheter-associated urinary tract infections
  • Avoidable Readmissions
  • Adverse drug events
  • Central line-associated bloodstream infections
  • Injuries from falls or immobility
  • Obstetrical adverse events/Early Elective Deliveries
  • Pressure ulcers
  • Surgical site infections
  • Venous thromboembolism
  • Ventilator-associated events

Additional Focus Areas

  • Airway safety
  • Clostridium difficile including antibiotic stewardship
  • Failure to rescue
  • Hospital culture of safety to fully integrate patient and worker safety
  • Iatrogenic delirium
  • Severe sepsis and septic shock
  • Undue exposure to radiation


Cross Cutting Topics

  • Patient and Family Engagement: improving the patient experience, reducing disparities and QI Work
  • Physician Engagement in the quality efforts
  • Leadership Engagement: levering health information technology, financial case and sustainability

What will your hospital receive?

Provided by FHA and the AHA/HRET National Team:

  • On-site and virtual technical assistance and coaching on quality improvement, culture change, patient and family engagement, data submission and data interpretation/analysis and more!
  • Organizational resources targeting Leadership, Physicians, Patients and Families and Unit based staff
  • Clinical topic-specific resources, including up-to-date checklists, change packages and case studies
  • National and State virtual trainings and in-person events
  • Transforming Care at the Bedside (TCAB) initiative to engage nurses and inter-professional frontline teams
  • AHRQ Culture of Patient Safety Survey Tool and Support
  • Workshops on Patient and Family Engagement and Advisory Councils
  • Access to state and national experts on each of the topic areas
  • One-on-one support with hospital site visits and follow-up calls
  • Data system to track progress, benchmark and generate run charts with state and national comparisons
  • Performance Scorecards to measure progress
  • Improvement Calculator for hospitals to track potential and actual risk of patient harm

For questions or information, please contact:
Kim Streit at kims@fha.org or Sally Forsberg at sally@fha.org